Burnout and its relationship with Organizational Culture (Case Study of the Administrative Staff in Faculty of Sciences-Mutah University-Jordan)
Abstract
Abstract
This study aims to investigate the phenomenon of Job Burnout among the administrative staff in the faculty of sciences at Mutah University. The sample of the study consisted of all the administrative employees in that faculty with n=55, the researchers used MBI ES to measure Job Burnout of the sample of the study which is translated to Arabic, also the researchers used Quinn and Cameron Typology for assessing the type of organizational culture dominant in the University.The study found that the level of Job Burnout is approximately high for the dimensions of Exhaustion emotion and depersonalization while reduced personal achievement is low. The study recommends expanding the sample of the study to include the all-administrative employees in the university.
الاحتراق الوظيفي وعلاقته بالثقافة التنظيمية
(دراسة حالة للهيئة الإدارية في كلية العلوم-جامعة مؤتة)
ملخص
تهدف هذه الدراسة للبحث في ظاهرة الاحتراق الوظيفي بين العاملين في الهيئة الإدارية في كلية العلوم في جامعة مؤتة. وقد تكونت عينة الدراسة في جميع الموظفين في الكلية وعددهم 55 موظفاً، وقد استخدم الباحثان مقياس ماسلاك للاحتراق الوظيفي – مسح المدرسين (MBI ES) لقياس الاحتراق الوظيفي لدى عينة الدراسة بعدما تمت ترجمته للغة العربية، كذلك قام الباحثان باستخدام تصنيف كوين وكاميرون لتقييم الثقافة التنظيمية السائدة في الجامعة.
ولقد أظهرت الدراسة أن مستوى الاحتراق الوظيفي كان مرتفعاً تقريبًا بالنسبة إلى أبعاد الاجهاد العاطفي وتبدد الشخصية بينما كان قليلاً لبعد التحصيل الشخصي المنخفض. وقد قدمت الدراسة عدة توصيات من بينها توسيع عينة الدراسة لتشمل جميع الموظفين الإداريين في الجامعة.
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DOI: http://dx.doi.org/10.35682/1137
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MUTAH UNIVERSITY