خصائص القيادة التحويلية وأثرها في فاعلية عملية اتخاذ القرارات في المنظمات العامة: دراسة تحليلية لفروع الوزارات الخدمية في محافظة الكرك في الأردن
Abstract
خصائص القيادة التحويلية وأثرها في فاعلية عملية اتخاذ القرارات في المنظمات العامة: دراسة تحليلية لفروع الوزارات الخدمية في محافظة الكرك في الأردن
غازي رسمي أبو قاعود[1]
فاطمة علي الربابعة
ملخص
هدفت الدراسة إلى التعرف إلى مدى توافر خصائص القيادة التحويلية ومستوى فاعلية مراحل عملية اتخاذ القرارات في فروع الوزارات الخدمية في محافظة الكرك في الأردن وتحديد أثر توافر خصائص القيادة التحويلية في فاعلية مراحل عملية اتخاذ القرارات، ولتحقيق أهداف الدراسة تم تطوير استبانة وزعت على جميع المدراء ورؤساء الأقسام في فروع الوزارات الخدمية في محافظة الكرك في الأردن البالغ عددهم (150).
وتوصلت الدراسة إلى عدة نتائج أهمها: أن المتوسط العام حول توافر خصائص القيادة التحويلية جاء مرتفعاً، وأن المتوسط العام حول مستوى ممارسة مراحل عملية اتخاذ القرارات جاء متوسطاً، كما أن هناك تأثيراً لمدى توافر خصائص القيادة التحويلية مجتمعة في فاعلية مراحل عملية اتخاذ القرارات كاملةً.
كما أوصت الدراسة بضرورة الإهتمام بخاصيتي التأثير المثالي والجاذبية القيادية من خلال حزمة برامجية تدريبية، والعمل على توفير كامل ودقيق لمتطلبات خصائص القيادة التحويلية والعوامل المساعدة على نجاحها من أجل تمكين تلك القيادات، وكذلك تأهيل قيادة ذات رؤية.
الكلمات الدالة: خصائص القيادة التحويلية، فاعلية عملية اتخاذ القرارات، فروع الوزارات الخدمية في محافظة الكرك في الأردن.
Characteristics of Transformational Leadership and Its Impact on the Effectiveness of the Decision-Making Process in Public Organizations: Analytical Study of the Branches of Service Ministries in the Governorate of Karak in Jordan
Ghazi Rasmi Abu Qauod[2]
gabuqauod@gmail.com
Fatima Ali Alrababa
Abstract
The study aimed to identify the availability of transformational leadership characteristics and the level of effectiveness of the decision-making processes in the branches of service ministries in the governorate of Karak in Jordan, and to determine the impact of these characteristics on the effectiveness of the decision-making process. To achieve the aim of the study, a questionnaire was developed and distributed to all managers and heads of departments in ministries of service in the governorate of Karak in Jordan with a total number (150).
The study concluded a number of results, the most important of which could be summarized as following: The general average of the perceptions of the managers and the heads of the departments about the transformational leadership characteristics was high. The general average of the perceptions of the managers and the heads of the departments about the level of practicing the stages of the decision-making process was medium. The effectiveness of the decision-making process was positive. There is also an impact for the availability of the combined characteristics of transformational leadership on the effectiveness of the stages of the decision-making process.
The study recommended giving more attention to both, the ideal impact and leadership attractiveness as characteristics of a training package and providing full and accurate requirements for transformational driving characteristics as well as its success factors. It also recommended qualifying visionary leadership.
KeyWords: Transformational leadership characteristics, Decision-making processes, Service ministries, Governorate of Karak in Jordan.
[1] كلية إدارة الأعمال، جامعة مؤتة.
تاريخ تقديم البحث: 16/4/2019م. تاريخ قبول البحث: 19/9/2019م .
© جميع حقوق النشر محفوظة لجامعة مؤتة، الكرك، المملكة الأردنية الهاشمية، 2022 م.
[2] College of Business Administration, Mutah University
Received: 16/4/2019. Accepted: 19/9/2019.
© All rights reserved to Mutah University, Karak, Hashemite Kingdom of Jordan, 2022.
Keywords
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References:
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Conger, M. (2002). Leadership: learning to share the vision, organizational dynamics,19(3).
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Abu Rumman, Sami (2016). The Impact of Transformational Leadership in Crisis Management Preparedness, Jordanian Journal of Business Administration, 12 (3).
Al-A’meri, Ahmad (2002). Transformational leadership behavior and organizational citizenship behavior in the Saudi governmental bodies, Arab Journal of Administrative Sciences, 9 (1).
Al-Abasi, Alaa’, (2016). The Role of the Accounting Information System in the Process of Good Administrative Decision Making An applied study on a sample of governmental organizations operating in Maysan Governorate in Iraq, Journal of the Islamic University for Economic and Administrative Studies, 24 (4).
Al-Atawi, Ayed (2012). The Impact of Transformational Leadership on Organizational Excellence An Applied Study in the Ministry of Justice in Tabuk Region, Unpublished Master Thesis, Business School, Mutah University.
Al-Awawdeh, Atef, Yaghi, Mohammad (2009). Factors Affecting the Administrative Decision-Making Process among Managers in the Public Sector in Jordan, Dirasat: Administrative Sciences, 36 (2).
Al-Azimi, Mohammad (2006). Transformational Leadership and its Relation to Administrative Creativity, A Survey of Civil Servants in the Ministry of Interior, Master Thesis, Naif University for Security Sciences, Riyadh.
Al-Barnawi, Haroon (2012). The Impact of Transformational Leadership in Administrative Creativity: An Empirical Study on Government Departments in Tabuk, Saudi Arabia, Unpublished Master Thesis, Faculty of Business, Mutah University, Jordan..
Al-Daraji, Farouq (2018). The Impact of Transformational Leadership on Job Satisfaction through Empowerment in Pharmaceutical Institutions in Jordan, unpublished PhD Thesis, Business School, Amman Arab University, Jordan.
Al-Ghamidi, Jama’an (2012). The Degree of Practitioners of General Education for Transformational Leadership in Al-Mahwah Governorate in Saudi Arabia, Unpublished Master Thesis, Umm Al-Qura University, Saudi Arabia.
Al-Ghamidi, Sa’id (2013). Transformational Leadership in Saudi Universities The extent of its practice and ownership of its characteristics, Unpublished PhD thesis at Umm Al Qura University, Makkah.
Ali, Al-Alaymah (2015). The importance of strategic intelligence in the decision-making process A field study of the Foundation of Frital, Master of the Department of Management at the University of Mohammed Khader Biskra, Algeria..
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Al-Ma’ani, Ayman (2013). The Impact of Transformational Leadership on the Behavior of Citizenship among Jordanian University Employees: A Field Study, Jordanian Journal of Business Administration, 9 (2).
Al-Raqab, Ahmad (2010). The Relationship of Transformational Leadership to the Empowerment of Palestinian University Workers in the Gaza Strip, Master Thesis, Al-Azhar University, Gaza, Palestine.
Al-Rasheedi, Ali (2017). Transformational Leadership and its Relation to the Organizational Creativity of the Deans and Heads of Departments in Government and Private Universities in Riyadh, Arab Journal for Security Studies, 33 (7).
Al-Rousan, Ikhlas (2015). The Strategic Impact of Transformational Leadership on Administrative Creativity and Job Satisfaction (Applied to the Directorates of Education in Irbid Governorate), Unpublished Doctorate Thesis, Business School, Omdurman Islamic University, Sudan.
Al-Shanti, Mahmoud (2016). Effect of Transformational Leadership in Quality of Career: An Empirical Study on the Palestinian Ministry of Health, Jordanian Journal of Business Administration, 12 (1).
Al-Shawabkah, Ziad,Al-Shalabi ,Firas, Al-Khawaldeh, Riyad, (2018). The role of transformational leadership in achieving the organizational commitment of the employees of the Income and Sales Tax Department of Jordan, the Arab Journal of Management, 38 (4).
Al-Zreiqat, Khalid, Nour, Mahmoud (2012). The Effect of Transformational Leadership in Achieving Competitive Advantage An Applied Study in the Jordanian Telecom Group, Baghdad University Journal of Economic Sciences, (33).
Australian Government (2018). Decision making during a crisis: a practical guide. From: www.organisationalresilience.gov.au
Avolio, J. & Yammarino, J. (1991). Leading in the 1990s: The Four l's of Transformational Leadership, Journal of European Industrial Training, 15(4),15-22.
Baleid, Amal(2015). The role of administrative communication in decision-making A field study at the Sonalghaz Foundation in Al-Wadi, MA, Faculty of Humanities, Qasidi University, Marbah, Ouargla, Algeria.
Barnett, K., Mcorimick, J. & Conners, R. (1999). A study of the relationship behavior of principles and school learning culture in selected New south Wales state secondary school, A paper presented at the Australian Association for Research in Education Annual conference, Melbourne, (29 Nov.–2des 1999).
Bass, B.& Avolio, B.J. (1994). Improving Organizational Effectiveness Through Transformational leadership, London SAGE publication, Inc.
Becker D, et al. (2009). Impaired interdomain communication in mitochondrial Hsp70 results in the loss of inward-directed translocation force. J Biol Chem, 284(5),2934-46.
Bruce, Avolio et al., (2014). Transformational Leadership and Organizational Commitment: Mediating Role of Psychological Empowerment and Moderating Role of Structural Distance, Journal of Organizational Behavior, 25(3).
Burns, J. (1978). Leadership, New York: Happer & Row Publisher.
Choi, Sang Long, Goh, Chin Fei, Adam, Muhammad Badrull Hisyam, Tan, Owee Kowang (2016). Transformational leadership, empowerment, and job satisfaction: the mediating role of employee empowerment,Human Resources for Health,https://doi.org/10.1186/s12960-016-0171-2.
Conger, M. (2002). Leadership: learning to share the vision, organizational dynamics,19(3).
Connors, B. L., Rende, R. & Colton, T. J. (2015).Decision-Making Style in Leaders: Uncovering Cognitive Motivation Using Signature Movement Patterns, International Journal of Psychological Studies, 7(2), 105-112. doi: 10.5539/ijps. 7(2), 105-118.
Dewberry, C., Juanchich, M. & Narendran, S. (2013). Decision-making competence in everyday life: The roles of general cognitive styles, decision-making styles and personality. Personality and Individual Differences, 55(7), 783–788. doi: 10.1016/j.paid.2013.06.012.
Diane R. Gehart (2018). Mastering the Decision-Making Process: A Practical Guide, https://www.projectmanager.com/blog/decision-making-process.
Geisler Martin, Allwood, Carl Martin Front. Psychol., (2018). Decision-Making Competence, Social Orientation, Time Style, and Perceived Stress, https://doi.org/10.3389/fpsyg.2018.00440
Ghasabeh, Mostafa Sayyadi, Provitera, Michael J. (2017). Transformational Leadership: Building an Effective Culture to Manage Organizational Knowledge, The Journal of Values-Based Leadership, 10(2).
Ghassan, Barakat, Sabeerah, Fo’ad, Tuffaha, Issam Naser (2015). The extent of teacher participation in the decision-making process and its relation to some variables Field study on the teachers of the stage of basic education in Lattakia, Tishreen University Journal, 37 (2).
Hamza, Bin Issa (2018). Leadership Patterns and their Role in Decision Making for Senior Executives: A Field Study at the Level of Some Baskra Secondarys, Master Thesis, Department of Administration, Mohammed Khader University, Biskra, Algeria.
Hayati, Davood, Charkhabi,Morteza,Naami, AbdolZahra (2014).The Relationship Between Transformational Leadership And Work Engagement In Governmental Hospitals Nurses: A Survey Study, Springer Plus, 20143:25,https://doi.org/10.1186/2193-1801-3-25.
Huseini, Nisreen (2016). The Relationship of Delegation of Authority to Participate in Decision Making and Decision from the Frames Perspective Field Study at the Administrative Headquarters of Biskra State, Master Thesis in the Department of Sociology at the University of MohamedKhader Biskra, Algeria.
John, D. (2008). An analysis of the relationship between job satisfaction, leadership and intent to leave within an engineering consulting firm, Unpublished PhD, Dissertation, Capella university, 4.
Kenneth & Others (1993). The move toward transformational leadership, Educational Leadership, 49(3), 8-12
Khaswneh ,S.,Omari,A.,Abu Tineh,A.(2012). The Relationship Between Transformational Leadership and Organizational Commitment: The Case for Vocatioal Teachers in Jordan, Educational Management Administration & Leadership , 40(4), 494-508.
Kose, E., Sencan, H. (2016). The Effect of Decision Making Competence on Managerial Performance, International Journal of Commerce and Finance, 2(2),1-12.
Lucks, H. J. (2002). Transformation leadership through amyers–Briggs analysis: personality styles of principals and teachers at the secondary level, Dissertation abstract international , 62(11) 36-42.
Luissier, R. & Achua, C. (2004). Leadership theory, Application, Skill development, Thompson Corporation, South Western", 338-372
Mufeed, Umar (2018). Effect Of Transformational Leadership On Employee Engagement Empirical Study In Select Higher Educational Institutions, Journal of Organization & Human Behavior, 7 ( 2/3).
Muhannah, Ibrahim (2006). The Relationship between Delegating Power and Effectiveness of Decision Making in Academic Departments from the Point of View of Faculty Members in Palestinian Universities, Master Thesis, Graduate School, An-Najah National University, Nablus, Palestine.
Parker, A. M., Bruine de Bruin, W., Fischhoff, B. & Weller, J. (2017). Robustness of Decision-Making Competence: Evidence from Two Measures and an 11-Year Longitudinal Study, Journal of Behavioral Decision Making, 31(3), 380-391.
Pugliese, Diego, Senna, Henrique (2018). Business Decision Making: Studying the Competence of Leaders, Journal of Business and Projects, 9(2).
Rohana Binti Ahmad,Ahmad Martadha bin Mohamed, Halimah Binti Abdul Manaf (2017).The Relationship Between Transformational Leadership Characteristic And Succession Planning Program In The Malaysian Public Sector, International Journal of Asian Social Science, 7(1).
Sarkute, Ligita, (2010). Factors & Models of decision making: analysis of Governments in Lithuania. Unpublished Doctoral Dissertation. Social Research Center. Kaunas University of technology: Lithuanian.
Simon, Lincoln (2000). Developing decision making skills for business, New York: E. Sharpe.
Weller, J. A., Levin, I. P., Rose, J. P., Bossard, E. (2012). Assessment of decision making competence in preadolescence. Journal of Behavioral Decision Making, 25(4), 414-426.
Yaghi, Mohammad (2013).Organizational Decision Taking, Dar Wael Publishing, Amman, Jordan.
DOI: http://dx.doi.org/10.35682/1085
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MUTAH UNIVERSITY